Why Agyle Time?
With Agyle Time, your organisation can achieve:
Reduced Staffing Costs
Lower overheads while improving response times and service level achievement
Lower Capital & Ongoing Costs
Minimal initial outlay and reduced operating costs compared to traditional premise-based hardware and software
Cloud accessibility
Cloud technology removes barriers that make existing enterprise-level system capabilities inaccessible to many businesses
Efficiency
Accurately forecast workload for any workstream
Empowerment & Insight
Enable decision-making in real time
Speed
Quick and easy set up with no hardware, software, or significant IT resources required
Scalability
The system can handle organisations of any size and can scale up (and down) instantly
Continuous Improvement
We regularly introduce improvements and innovative new features at no cost to you
Interoperability
Seamless integrations with popular contact centre, CRM, payroll and other systems
Flexibility
Centrally manage anytime from anywhere in the world with an internet connection, including multi-site, geographically distributed operations.
Simplicity
Purposeful intuitive design means training is quick and easy for agents, team leaders and contact centre managers. Unlike most WFM systems, a full time resource is not typically required to manage Agyle Time