Why Agyle Time?

With Agyle Time, your organisation can achieve:

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Reduced Staffing Costs

Lower overheads while improving response times and service level achievement

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Lower Capital & Ongoing Costs

Minimal initial outlay and reduced operating costs compared to traditional premise-based hardware and software

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Cloud accessibility

Cloud technology removes barriers that make existing enterprise-level system capabilities inaccessible to many businesses

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Efficiency

Accurately forecast workload for any workstream

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Empowerment & Insight

Enable decision-making in real time

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Speed

Quick and easy set up with no hardware, software, or significant IT resources required

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Scalability

The system can handle organisations of any size and can scale up (and down) instantly

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Continuous Improvement

We regularly introduce improvements and innovative new features at no cost to you

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Interoperability

Seamless integrations with popular contact centre, CRM, payroll and other systems

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Flexibility

Centrally manage anytime from anywhere in the world with an internet connection, including multi-site, geographically distributed operations.

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Simplicity

Purposeful intuitive design means training is quick and easy for agents, team leaders and contact centre managers. Unlike most WFM systems, a full time resource is not typically required to manage Agyle Time

It’s never too late

Start optimising your workforce today