Agyle Time Privacy Policy

 

Agyle Time is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information in the delivery of our products and services.

Personal Information – What we collect and why we collect it

Personal Information is information that identifies an individual. We collect your Personal Information for the primary purposes of providing our services to you, providing information and services to our customers (“Customers”), and responding to sales and marketing enquiries.

If you use or enquire about our services, we request certain Personal Information. Any information provided to us will be used for the purposes of fulfilling your request or for performing and carrying out the required services.

If you use our services as a User (this includes Users who are provisioned an account in Agyle Time’s Workforce Management solution by our Customers): You must provide contact information (such as first & last name, company email address) and oftentimes related information such as work availability, preferences, and other relevant information.

If you use our services as a Customer: You must provide contact, financial and billing information in order to process your payment for use of our services. If we have trouble processing an order or should there be any issues with your account, we will use your contact information.

If you request information relating to Agyle Time (sales and marketing enquiries): You must provide contact information (such as first & last name, job title, company email address, and phone number). We will use your information to contact you.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

All information provided by you is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

Retention of Personal Information

We will retain your Personal Information as long as your account in the relevant services remains enabled, or to the extent necessary to comply with applicable laws, or as required for other legitimate commercial or business purposes.

Requests to Review, Modify, or Delete Personal Information

You may request information about whether we hold any of your Personal Information, or request to have your Personal Information updated, corrected, or deleted, by contacting us at privacy@agyletime.com.

It is important to us that your Personal Information is up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

In order to protect your Personal Information we may require identification from you before releasing any requested Personal Information.

Security of Personal Information

Protecting your Personal Information is important to us, and it is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

However, no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. While Agyle Time strives to protect your Personal Information, and uses commercially reasonable methods to protect it, we cannot guarantee or warrant its absolute security.

Use of Cookies

Cookies are pieces of information which a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make a website more useful by personalising information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our website if you do so.

We use tracking technology to better understand site traffic patterns and use, however, none of the information collected via tracking technology is personally identifiable information. We also use third-party web beacons to help analyse where visitors go and what they do while visiting our website.

Policy Updates

This Policy may change from time to time and is available on our website at https://agyletime.com/privacy/. We reserve the right to modify this privacy policy at any time, so please review it frequently.

Privacy Policy Enquiries and Complaints

If you have any queries or complaints about our Privacy Policy, or wish to contact us to exercise your privacy rights, please contact us at privacy@agyletime.com.

Disclaimer

Agyle Time strives, to the fullest extent possible, to provide accurate and updated content on this website or the services it provides. Unfortunately, there may occasionally be price changes and unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Agyle Time, nor any employee or representative of Agyle Time will be liable for damages arising from the use of this website or services provided.

Applicable Law

Any dispute arising between a customer and Agyle Time will be settled in accordance with Australian Legislation.

 

This policy was last updated on 25 August 2020.